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Highvac Corporation offers a broad range of services related to vacuum pumps. In addition to offering the best Vacuum Pumps available world wide, we provide complete Rebuild Services for your pump when required. Most importantly, we strive on Providing Solutions to keep your vacuum pumps running longer, or speed up your production line. This starts with proper Application Engineering, to apply the proper pump for an application. It continues with our concentrated effort to provide a comprehensive Failure Analysis report on your pump when you send it in for rebuild. It sums up in long term cost of ownership reduction and maintenance cost avoidance.
Advanced Exchanges Highvac Corporation offers an advance exchange program to help customers minimize downtime. Customers often find advance exchanges are a useful tool if they do not have a spare vacuum pump and cannot afford to be down. Within 24 hours, Highvac will ship out a re-manufactured pump to your facility. This solution is much faster than an expedite and allows you to minimize downtime and increase productivity.
Service Contracts At Highvac Corporation our #1 Goal is Customer Satisfaction! HIGHVAC knows that Customer Satisfaction is a lofty goal and requires a dedicated and long-term approach to solving our Customer's issues. We want to assist you in solving all of your vacuum problems. Whether you need information to support your existing systems or on-site support to maximize vacuum pump performance, we are poised to offer personalized service to meet your needs. Our Service operation is headquartered in Colorado Springs, Colorado, from which we support Satellite Service Organizations that provide local support where needed. Throughout the U.S., we are adding locations in strategic regions to allow for quick response. With the knowledge that every customer has a unique set of needs, HIGHVAC's practice is to customize our support to your needs. This could entail items ranging from dedicated on-site support, detailed analysis of your system performance records, implementation of improvement programs, to Field Service Support as needed. In addition to these features, HIGHVAC offers these value-added programs listed below:
Service Programs HIGHVAC offers a wide
range of service options that can be customized to meet your operational
requirements. All of our service programs can be offered through
our growing network of Satellite Service Centers. Many issues such
as manpower, up time, spares, and data analysis can be taxing your
resources and/or capabilities. Let us know what you need, we can
develop a program that meets your needs. Service Contracts HIGHVAC offers a range
of customized Service Contracts to meet your specific needs. A HIGHVAC
Service Contract is designed to provide solutions to your problems.
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